Case Coordinator 

Department: Program

Hours/Pay: Full-time, Exempt, 36-38 hrs/wk, $40,000-$42,000

Reports to: Director of Twin Cities Program Management

Agency Description: Bolder Options provides transformational individual mentoring and development for at-promise youth between the ages of 10-14 in the Twin Cities and Rochester. Our programs are focused on developing and nurturing healthy minds and bodies – for all participants. Anchored in mentoring, comprehensive programming coordinates resources in a united effort to support at-promise 10 – 14 years old youth, who have an extraordinary raw potential for positive life skills and need positive adult role models to develop it. Bolder Options emphasize exercise, fitness, nutrition, social and emotional health as well as an array of life skills like financial literacy, gardening, sports and more; and we encourage healthy active lifestyles, positive self-esteem and smart choices in the classroom and in life

Position Description: We’re hiring a Case Coordinator. You will be in charge of working with the following levels involved with caseload coordination - intake, matching, monitoring, evaluating, and developing relationships with mentors, mentees, and caregivers in the Bolder Options 1-year program. You must also advocate on behalf of the mentors, mentees, and caregivers and provide them the resources they need to meet their agreed-upon goals.


  • Manage a caseload of some of the Twin Cities matches (35%)

  • Plan and implement family engagement strategies (15%)

  • Research, plan and implement strategies to promote Positive Youth Development in our youth (10%)

  • Research, plan and implement strategies to develop and nurture the strengths of relationships in the mentees, mentors and caregivers (10%)

  • Collaborate with other program staff on projects (10%)

  • Attend all required staff meetings and training (5%)

  • Provide monthly community resources for the youth, mentors and caregivers (5%)

  • Support staff at events (5%)

  • Other duties as assigned (5%)


  • A BA or BS in human services field (social work, education, etc) and/or project coordination is preferred. Or equivalent lived experience

  • Experience in facilitating and implementing programming based in health and wellness, preferably with youth

  • Experience in youth development, collaboration and networking, and program coordination

  • Experience working with diverse communities

  • Must love physical activities and sharing this experience with others

  • Must be able to work well independently and in a team setting

  • A strong desire to learn and acquire additional skills

  • Enjoy cultivating relationships

  • Flexibility in schedule to meet program needs

  • Good judgment, initiative, and resourcefulness

  • Experience working with technology (laptop, cell phone, etc.) and databases

  • Experience navigating through Google programs (Docs, Sheet, Forms, Slides)

  • Excellent organizational, communication, time-management, reliability, consistency
    and prioritization skills

  • Spanish language proficiency is preferred

  • Creative, adventurous spirit, good sense, of humor and fun

Physical Demands: Remaining in a stationary position, often standing or sitting in front of a computer for prolonged periods. Frequent communication by phone, email, virtual meetings, and in-person with team members. Access to reliable transportation for intakes, matches and other meetings. Reasonable accommodations may be made to enable individuals with disabilities.

Salary/Benefits: Full-time exempt position, flexible work schedule including ability to work from home some of the time, with occasional weekend and evening hours for events. Benefits include medical and dental insurance, vision insurance, life insurance, short and long-term disability insurance, 3-4 weeks of PTO plus 13 paid holidays, and a 401(k) plan with a match. This job starts at $40,000/year and we offer free entrances to 5ks, bike rides and sporting events. During the summer months we work 36 hours a week.

Perks of working with us: 

  • Flex hours

  • Access to local sporting, art and STEM events

  • Professional development

  • Lots of paid time off

  • Cool office

  • Dogs allowed

  • Flexible work spaces

  • Fun people

  • Great, diverse and inclusive workplace culture

Application information: As a nonprofit that serves people from diverse backgrounds, we strongly encourage applications from people of color, people from working class backgrounds, women, and LGBTQ+ people, and other members of marginalized communities. To apply, send a resume and cover letter to by April 22nd. Your cover letter must address your level of Spanish fluency and answer the question ‘who believed in you?’ We are looking to have a coordinator in place by mid May.