Mentoring Program Coordinator - Rochester
Position Title: Mentoring Program Coordinator
Salary: $48,000 - $55,000 Full Time
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Organization Description: Bolder Options is a transformational wellness-focused mentoring program operating in two sites, Rochester and the Twin Cities. Our mission is "Preparing youth to succeed in all life's races." Our core mentoring program recruits adult volunteer mentors and pairs them with young people aged 10-14. Pairs meet weekly for one year, working towards youth-centered goals emphasizing physical, emotional, and social wellness. Last year, 100% of graduating pairs elected to continue their relationship post-graduation. Bolder Options offers a variety of programming for our "alumni," including career and college exploration programs, leadership development, internships, a scholarship program, and more. Our vision is to ensure that the promise of youth in our community is realized, regardless of their life circumstances. Bolder Options celebrated 30 years of mentoring impact in 2023.
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Primary Responsibilities: As a Mentoring Program Coordinator, you will advance the mission of Bolder Options by ensuring a high-quality one-to-one mentoring experience for youth participants, volunteer mentors, and caregivers that meets and exceeds annual goals for participant satisfaction, retention, safety, and outcomes.
Your primary responsibility is to coordinate the one-to-one mentoring program of Bolder Options.
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Review and respond to youth referrals promptly.
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Conduct interviews/orientation with eligible youth and their caregivers to determine interests, needs, and compatibility with the program.
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Schedule and facilitate match meetings with youth, caregivers, and mentors.
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Ensure forms and documentation are completed and filed as part of the enrollment process.
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Adhere to established policies and procedures.
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Provide caring, enthusiastic, and thorough ongoing support to mentoring pairs by:
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Reaching out to all participants (youth, volunteer mentors, and caregivers) at least monthly by phone or in person; more frequently early in the relationship..
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Respond to questions and concerns as needed in a timely and professional manner.
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Planning and hosting monthly meet-ups for current and alumni mentors.
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Track program activities to ensure quality and fidelity and to support program evaluation and reporting.
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Plan, implement, and support weekly group events that align with overall program goals.
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Communicate and promote weekly group events to ensure attendance meets program goals and standards.
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Plan and implement recognition activities for program participants including a quarterly “graduation” ceremony
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Manage a healthy closure process for pairs that need to end before reaching the one-year mark.
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Mentoring program coordinators are expected to support 20-25 pairs at all times.
Other roles and responsibilities:
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Support ongoing mentor recruitment plans, including distribution of program marketing materials, presentations to targeted organizations, and ensuring a presence at key community events, etc.
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Perform mentor screening and training as needed.
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Complete other duties and activities as needed, including attendance at weekly program team meetings, biweekly all-staff meetings, and mandatory training events.
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As a member of the Bolder Options team, you will be expected to attend all fundraising and other agency-wide special events
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This is a non-supervisory position.
Qualifications:
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2-5 years of relevant experience.
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Proficient with technology and computer/mobile applications, especially Google Suite.
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Valid license and clean driving record; a background check will be completed and reviewed, but a record does not automatically disqualify you from employment.
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Flexible schedule - able to work evenings and weekends as this is when youth, families, and mentors are most available.
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Ability to lead and participate in physical activities like hiking, biking, running/walking, swimming, canoeing, and other outdoor/active events.
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Track record of being a dependable and consistent team member.
Desired Skills & Characteristics:
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Experience with and deep commitment to youth development, mentoring, and/or volunteer-centered work.
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Skills, background, interest, and/or passion for holistic wellness, including exercise/movement, mental health, nutrition, and more.
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Enjoy cultivating authentic relationships with youth and adults from diverse backgrounds.
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Ability to prioritize, manage time, be resourceful, and take initiative to meet and exceed goals.
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Collaborative, supportive team player who is self-motivated and accountable for tasks and responsibilities.
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Exercises sound judgment and decision-making.
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Understanding of and/or prior experience working with nonprofit organizations.
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Spanish language proficiency is a plus.
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Benefits: Include medical and dental insurance, life insurance, long-term disability insurance, and a 401(k) plan with employer matching contributions. We support balance and wellbeing with: 20–28 PTO days annually, based on tenure; 12 paid holidays, including a paid Winter Break (Dec 24–31); 4 floating holidays for personal or cultural observances; 2 Wellbeing Days for mental health and self-care; Summer Fridays with a 1 PM early close from Memorial Day to Labor Day.
To apply: Please send a resume and cover letter to Sarah Schaller, Rochester Program Director at sarah.schaller@bolderoptions.org. The cover letter should clearly outline your relevant experience and any unique skills or characteristics you possess. Please highlight any personal or professional experiences with formal mentoring programs. The cover letter can be included in the body of the email or as a separate attachment. We will review applications as they are received.
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Bolder Options encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.
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