Position Title: Outreach & Volunteer Coordinator

Salary: $51,501 - $63,864 Per Year - Full Time

Location: Minneapolis, MN

Education: Bachelor's Degree

Experience: 2 - 5 years

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Agency Description

Bolder Options is a transformational mentoring program operating in the Twin Cities and Rochester. Our mission is to “prepare youth to succeed in all of life’s races.” We recruit adult volunteer mentors and pair them with young people ages 10–14 in one-year mentoring relationships focused on physical, social, and emotional wellness.

Bolder Options also supports alumni through career and college exploration, leadership development, internships, scholarships, and more. In 2023, we celebrated 30 years of mentoring impact and continue to build pathways that support youth through adolescence and into early adulthood.

 

Position Overview

The Outreach & Volunteer Coordinator advances the mission of Bolder Options by executing outreach, mentor recruitment, and volunteer engagement plans. This role focuses on front-end engagement, coordination, and execution - building pipelines of prospective mentors, corporate partners, and community volunteers and connecting them to meaningful opportunities with the organization. This is a highly self-directed role that requires initiative, independent problem-solving, and the ability to manage outreach activities, relationships, scheduling, follow-up, and competing priorities with limited day-to-day supervision.

Bolder Options currently has young people waiting to be matched with a mentor. The person in this role will have the opportunity to make an immediate impact by actively recruiting new mentors, building community relationships, and moving qualified volunteers into the onboarding process. We are looking for someone who is excited to roll up their sleeves on day one, learn through action, and help more youth gain access to a caring adult mentor.

While Program Coordinators retain primary responsibility for mentor screening, training, and match support, the Outreach & Volunteer Coordinator is cross-trained in core mentor onboarding processes to provide backup coverage and ensure shared understanding of the full mentor journey. This role also serves as the primary coordinator for corporate, group, short-term, and skills-based volunteer pathways that support fundraising, program activities, alumni programming, and organizational capacity.

This role requires substantial evening and weekend availability throughout the year. Most mentor recruitment, volunteer engagement, and community outreach activities occur outside of traditional business hours, including races, festivals, presentations, volunteer fairs, mentor gatherings, and community events. Recruiting and training volunteers to help with these events is encouraged. Scheduling is balanced with flexibility and a generous time-off policy.

The ideal candidate gets energy from meeting new people, enjoys making presentations and confidently inviting others to become mentors, and is motivated by turning community connections into life-changing mentoring relationships. They thrive in fast-moving community environments, take initiative without waiting for direction, and balance relationship-building with excellent follow-through and administrative coordination.

 

Key Responsibilities

1. Outreach & Community Engagement

• Coordinate community outreach initiatives to increase awareness of and support for Bolder Options’ mission

• Represent Bolder Options at community events, volunteer fairs, and outreach activities

• Support relationships with businesses and community organizations aligned with volunteer engagement and recruitment goals

• Assist with alumni outreach and engagement efforts in collaboration with program staff

• Support social media and marketing efforts related to volunteer recruitment and community engagement

• Success in this role is measured by relationship-building, outreach activity, mentor lead generation, volunteer engagement, and consistent follow-through.

• Proactively identify and pursue new mentor recruitment opportunities through community partnerships, employers, faith communities, civic organizations, colleges, running clubs, and other community networks.

• Deliver engaging presentations to community groups, businesses, and prospective volunteers to increase awareness of Bolder Options and recruit new mentors.

2. Mentor Recruitment & Early Engagement

• Execute the annual mentor recruitment strategy in collaboration with program and communications staff

• Execute and continuously improve the annual mentor recruitment strategy by testing new outreach approaches, building community relationships, and identifying opportunities to increase mentor inquiries and applications.

• Coordinate tabling and outreach at corporate events, volunteer fairs, and community gatherings

• Conduct initial informational calls or meetings with prospective mentors

• Follow up with interested mentor candidates and manage early-stage engagement

• Coordinate mentor information sessions and recruitment-related events

• Track mentor recruitment metrics, evaluate outreach effectiveness, and adjust strategies to improve lead generation and mentor conversion.

• Coordinate warm handoff of interested mentor candidates to Program Coordinators for screening, training, and match support

3. Mentor Onboarding Support & Cross-Training

• Manage mentor background checks and related documentation in accordance with organizational policies

• Participate in mentor interviews and orientations as needed to provide coverage and support

• Co-facilitate or support mentor training sessions as assigned

• Maintain working knowledge of mentor screening, training, and matching processes to ensure continuity and collaboration

• Provide backup support during peak recruitment periods or staff absences

4. Volunteer Engagement & Coordination (Corporate, Group, Short-Term, and Skills-Based)

• Coordinate a range of non-mentoring volunteer pathways that support Bolder Options’ programs, events, alumni initiatives, and organizational capacity

• Engage corporate and community partners in group volunteer activities aligned with fundraising, program support, and special projects

• Recruit, prepare, and communicate with short-term, episodic, and skills-based volunteers, including but not limited to:

  • Career coaches and career exploration volunteers

  • Short-term or event-based mentors

  • Alumni support volunteers (e.g., transportation, event support)

  • Ambassadors and members of a community speaking pool

  • Pro bono and skills-based volunteers

• Develop clear role descriptions, expectations, and preparation materials for each volunteer pathway

• Coordinate scheduling, logistics, communication, and follow-up to ensure a positive and meaningful volunteer experience

• Track volunteer engagement, participation, and feedback annually

• Support volunteer recognition and appreciation efforts

 

Success in this Role

The successful Outreach & Volunteer Coordinator will:

• Build a growing pipeline of qualified prospective mentors.

• Represent Bolder Options professionally throughout the community.

• Consistently & proactively identify new outreach opportunities

• Build strong relationships that lead to high-quality mentor applications.

• Maintain timely follow-up and accurate recruitment records.

• Meet mentor recruitment goals while providing an outstanding volunteer experience.

 

Qualifications

• Because this role regularly represents Bolder Options in the community, consistent reliability, punctuality, preparation, communication, and follow-through are essential.

• 2–4 years of experience in outreach, volunteer coordination, community engagement, or a related field.

• Strong interpersonal and communication skills.

• Demonstrated ability to confidently engage large numbers of people, initiate conversations, make compelling asks, deliver presentations, follow up persistently, and convert interest into meaningful volunteer engagement.

• Ability to independently manage multiple outreach activities, deadlines, events, follow-up tasks, and relationships simultaneously.

• Demonstrated initiative and the ability to work independently with minimal day-to-day supervision while maintaining strong communication and accountability.

• Experience working in nonprofit or volunteer-based environments preferred.

• Valid driver’s license and clean driving record.

 

Compensation & Benefits

Compensation for this role is $51,501–$63,864 annually, depending on experience.

Bolder Options offers a generous and people-centered benefits package, including:

• Medical and dental insurance

• Life insurance and short- and long-term disability insurance

• 401(k) retirement plan with employer match

 

Time Off & Flexibility

• Generous Paid Time Off (PTO), designed to support rest, illness, and personal needs

• Paid holidays, plus four floating holidays each year

• Well-being days to encourage rest and mental health

• Summer Fridays with early office closure

• Winter office closure between late December and early January (no PTO required)

• Because evening and weekend work is a regular and essential part of the role, daytime scheduling flexibility is provided when responsibilities, events, and organizational needs are being met.

 

Equity Statement

As a nonprofit serving people from diverse backgrounds, we strongly encourage applications from people of color, people from working-class backgrounds, women, LGBTQ+ people, and others who are members of marginalized communities.

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Application Materials:

Please submit a resume and a letter of interest that addresses the following:

1. Why are you interested in this position at Bolder Options?

2. What part of the position description most excites you, and why?

3. What do you believe will be your greatest strength in this role?

Email your application materials to april.riordan@bolderoptions.org.

Applications will be accepted through August 7, 2026.

Review of applications will begin in early August and continue until the position is filled.

 

Job Category: Community Engagement, Volunteer Services

Salary: $51,501 - $63,864 Per Year

Education: Bachelor's Degree

Experience: 2 - 5 years

Position Type: Full Time